IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Order Cancellation/Refund Policy
We rely on our customers to honor their purchases in order to properly fund our business and make charitable donations.
In addition, refunding orders causes us to incur payment processing fees that do not get returned when orders are refunded.
Therefore, we have a firm no cancellation policy on orders placed in our site.
Please make certain you intend to honor your purchase before completing a transaction.
In the extremely rare case where a cancellation is granted solely at our discretion, refund is subject to a 5% restock fee.
We do not allow for retroactive discounts based on price changes or promotional offers.
Thank you for your business and understanding.