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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Customer Service
While we do try our best to answer emails quickly we have had a high volume of emails and orders lately. Please allow 24-48 hours for a response from someone. The customer service representatives that assist you with any of your questions or concerns about your orders are also the people that help pull and pack the orders so response time may take a bit longer during this time period. We will try our best to get back to you sooner but it may take the allotted time frame. Please note that if you email on weekends it may take longer for a response as we are only available for short periods of time on weekends. Sometimes emails will be missed by mistake as we are human and unfortunately it happens. If you do not have a response after 48 hours please email again.
Please Email: customerservice@thecomicmint.com for any questions you may have.
When emailing about orders please include order number, email, and/or name the product was purchased with. If you are emailing about damages please include pictures of the comic without the bags and boards with your first email. This will help expedite the process.
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